I have already placed my order
Order tracking
You will receive several emails when your order is confirmed, processing, ready for shipping, and shipped. If you still have questions, you can check the status of your order by providing the email address you used for the purchase and the order number. We will respond as soon as possible.
Modify delivery
We will not be able to modify the delivery address if your order is processing, ready to ship, or has shipped. To change the delivery address for your package, please fill out the following form, and we will process your request as soon as possible:
Modify order
We will not be able to modify the items if your order is processing or ready to ship. To modify one or more items in your order, please fill out the following form and we will get back to you as soon as possible:
Cancel order
We will not be able to cancel your order if it is being processed, ready for shipment, or has been shipped. To cancel your order, please fill out the following form and we will respond as soon as possible:
Delivery schedule
Our delivery times will depend on the shipping company assigned to deliver your order.
- Nacex: from 09:00 to 14:00 and from 16:00 to 20:00.
- GLS: from 09:00 to 14:00 and from 16:00 to 19:00.
Other inquiries
If you still have questions or would like to make a specific inquiry, please contact us using the form below. We will respond as soon as possible.
